1. introduction

The protection of your personal data is important to us. This privacy policy explains how we collect, use and protect your data when you use our website www.hotelines.at use.

2. responsible body

The controller responsible for the processing of your personal data is

Company name: Simona Cristina Haubenhofer
Address: Hart 102, 8212 Pischelsdorf in der Steiermark, Austria
VAT number: ATU69024138
E-Mail: verkauf@hotelines.at

3. data collected

We only collect personal data to the extent necessary. This includes

  • Surname, first name
  • E-mail address
  • Phone number
  • Billing and delivery address
  • Payment information
  • IP address and usage behavior on our website

4. purpose of data processing

Your data will be processed for the following purposes:

  • Processing and delivery of your orders
  • Payment processing
  • Customer service and support
  • Improving our services and website
  • Fulfillment of legal obligations
  • Marketing communication (only with your consent)

5. disclosure of data

We only pass on your personal data to third parties if this is necessary, e.g. to:

  • Payment service providers (e.g. STRIPE, GPay, banks)
  • Shipping service provider
  • IT service provider for the maintenance of our systems
  • Authorities, if required by law

6. storage period

Your data will only be stored for as long as is necessary for the respective purposes or as required by statutory retention periods.

7. cookies and tracking technologies

Our website uses cookies to improve the user experience. You can find more information about this in our Cookie policy.

8. your rights

You have the right to:

  • Information about your stored data
  • Correction of incorrect data
  • Deletion of your data (provided there are no legal obligations to the contrary)
  • Restriction of processing
  • Data portability
  • Objection to the processing of your data for marketing purposes

To exercise your rights, please contact us at verkauf@hotelines.at

9. data security

We use technical and organizational measures to protect your data from unauthorized access, loss or misuse. All sensitive information is transmitted in encrypted form.

10. changes to the privacy policy

This privacy policy may be updated from time to time. You will always find the latest version on our website.

For further questions about the privacy policy, please contact us at verkauf@hotelines.at